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Welcome to the Novation Answerbase!

Here you can search articles created by our Support Team for the information you are looking for by selecting your product from the list on the left-hand side of the page or by using the search box above. If you come across any terms you are unfamiliar with then you can look them up in our glossary. If you do not find the information you are after then please contact your local Novation distributor for your country. If you live in the UK, you can also contact us directly on:

Tel: +44 1494 462246
Fax: +44 1494 459920

Support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Friday.

Most Popular Articles

article Novation Product User Manuals
Misplaced your user guide? Or simply curious as to the detailed functionality of a specific unit? Download the user guide for the product of your choice from the Novation website: Visit website If...

2005-11-22    Views: 39619   
article How can I control the Logic plug-ins using Automap?
Logic 9.0.1 and later allows full control of Logic's native FX and instrument plugins through Automap with no setup required. For versions of Logic earlier than 9.0.1 see below: The Logic...

2007-03-08    Views: 32013   
article Do I need to install drivers to use the ReMOTE SL?
The ReMOTE SL is a class-compliant MIDI device so it does not require its own drivers. It can use the MIDI drivers built in to Mac OSX (10.2.4 or higher) and Windows XP, XP X64, Vista and Vista...

2006-02-03    Views: 26586   
article A-Station, K-Station, V-Station, X-Station, Xio and KS Series patch compatibility
Single programs from these Novation synths are compatible with each other as shown in the table below:

2005-11-22    Views: 25673   
article How to setup Traktor with the Nocturn?
As Traktor is not supported by Automap, the 'learn' button on the Nocturn will not learn parameters in Traktor. You'll need to create a Midi Client and use Traktor's own learn system to assign...

2008-10-02    Views: 23732   
article Are there any more templates to download?
More templates for the ReMOTE are available for download on our website. If you would also like additional or replacement template labels, these can be ordered direct from novation by contacting...

2005-10-10    Views: 22658   
article How to setup software control in Ableton Live 4, 5, 6, 7 and 8 with the X Station
The template that comes with the X Station for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the X Station and make sure it is selected as the...

2005-08-22    Views: 20915   
article How do I uninstall Automap from my Mac?
You will need to delete necessary files which are placed on your Mac during installation of Automap. BEFORE UNINSTALLING PLEASE UNWRAP / UNTICK THE ENABLED PLUGINS IN AUTOMAP!! Please delete...

2008-10-20    Views: 19679   
article Using the ReMOTE with Ableton Live
The template that comes with the ReMOTE for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the ReMOTE and make sure it is selected as the MIDI...

2005-11-22    Views: 18430   
article I can't use the Reason Automap template on my ReMOTE SL
Since control of Automap now happens via Automap, there is no need to use the Reason Automap template. If however, you would like to use the old method of controlling Reason through the Reason...

2006-12-08    Views: 18386   
article The ReMOTE SL is not working with template 39 (Logic Template)...
Follow these steps to ensure the ReMOTE SL is set up correctly with Logic: 1. Ensure that the file "ReMOTESL.bundle" is located in the following folder: HD/Library/Application Support/MIDI...

2007-02-22    Views: 17108   
article Windows Error Code 10
Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub...

2005-08-22    Views: 16206   
article Launchpad Tutorial : Part 1 - Setting Up
The following video takes you through connecting your Launchpad hardware, installing the software/drivers and configuring Ableton Live to work with Launchpad.

2009-10-02    Views: 15977   
article Why has the Cubase Automap template disappeared?
Originally there was a dedicated template for Cubase Automap. The latest version of the software replaces this with an 'Automap' client, which should be selected in Automap using Automap template...

2006-08-09    Views: 15743   
article Launchpad Tutorial : Part 4 - User Modes
This video takes you through Launchpads User modes. It covers assigning parameters to buttons on your Launchpad and triggering Ableton drum racks via the Launchpad matrix.

2009-10-02    Views: 15297   
article How do I update the operating system (OS) on my ReMOTE LE?
1.36 is the latest version of the ReMOTE LE operating system (OS). You can see the OS version on your unit on the display when you turn it on. If the version number displayed is less than 1.36...

2007-01-31    Views: 14814   

Latest Articles

article Touch sense is not working correctly after updating to UltraNova 1.1
If TOUCH mode is behaving erratically on your UltraNova (lights switching on briefly when the knob is touched then switching off after a second) then it is likely you are experiencing an issue...

2012-02-02    Views: 99   
article How do I control the transport in Gargageband with my Impulse
It is possible to use a 3rd party bit of software, GarageRemote (available to download here), to allow MIDI control of the transport in GarageBand. On the Impulse select the Setup button and...

2012-01-25    Views: 188   
article How do I change bank and patch on the Ultranova from Ableton Live?
To change bank/patch on the Ultranova from Live: - On a MIDI channel set MIDI To to 'Ultranova'. - Create a MIDI clip on the MIDI channel. - Click on the clip to edit it. - Under 'Notes' at the...

2012-01-24    Views: 183   
article Does Automap work with Pro Tools SE?
Unfortunately as Pro Tools SE does not support the HUI protocol it cannot be controlled via Automap. You can however use the Impulse, SLMKII or Nocturn keyboards as standard MIDI keyboards within...

2012-01-18    Views: 186   
article My endless encoders are not functioning correctly
Please follow this guide if you find that the bank of eight endless encoders on your SL MkII are not transmitting data. 1) Ensure that you have the most recent version of Automap...

2011-12-22    Views: 754   
article Automap will not detect Cubase on PC
If you are running Cubase as an administrator you will also need to run Automap as administrator. You can run an application as administrator by right-clicking the application and selecting 'Run as...

2011-12-15    Views: 463   
article How to automate touch parameters in Ableton Live using the UltraNova editor?
In Ableton, you can configure Touch for automation by clicking on the 'circle' icon below the tweak knob (screenshot 1) or touching the hardware knob (screenshot 2). Screenshot 1:...

2011-12-14    Views: 577   
article How to edit MIDI and bounce to audio quickly in Reaper with the Ultranova.
1. Please ensure that you have installed the latest version of the UltraNova Software Package http://www.novationmusic.com/support/downloads/ultranova/ 2. Open Reaper and go to Options >...

2011-12-01    Views: 655   
article My Twitch with Traktor Mapping isn't working properly!
The available template on our website was created and tested with Traktor 2 Pro. If you are using previous versions of Traktor, please install the .tsi attached to this article. For any further...

2011-11-18    Views: 812   
article 'This client has no presets' displayed in Automap
When using Automap enabled plug-ins within Logic, the Automap GUI displays the message 'This client has no presets' beneath the plugin name. This is because most plugins don't use Logic's...

2011-11-17    Views: 655   
article Pro Tools 8 LE does not appear in Automap 4's Software Setup page.
As long as you follow the same instructions as per Automap 3.7.4 this will work fine. The Pro Tools DAW Setup Guides are attached to this article. If you experience issues, please contact...

2011-11-10    Views: 1194   
article How do I make and save adjustments to the hardware controls on my Impulse?
To make adjustments to hardware controls on the Impulse, press the 'Controls' button and move any control on the unit. Now you can freely change CC, Channel number, Min and Max values and Ports...

2011-10-27    Views: 905   
article Automap 4 : Logic Express not detected
If you are a Logic Express user, Logic may show as 'not detected' in the Software Setup window of Automap. It should still work however, if you follow the Logic Pro DAW setup guide attached here.

2011-10-25    Views: 1367   
article Automap 4 : Using 32-bit plug-ins in Logic 64-bit
If you intend using 32-bit plug-ins in Logic 64-bit with Automap please wrap the plug-ins and open them up in Logic 32-bit first, otherwise you will not be able to see the 32-bit plug-ins in Logic...

2011-10-25    Views: 1023   
article Automap 4 : My VST plug-ins won't wrap on OS X Lion
If you wish to wrap VST2.x plug-ins in OS X Lion, you will need to manually set the VST folder (HD/Library/Audio/Plug-Ins/VST) permission to 'Read & Write' before Automap can wrap them. To do...

2011-10-25    Views: 1291   
article Automap 4 : Automapped VST plug-ins fail to load
Upgrading to Automap 4.1 requires that you rewrap your Automap plug-ins. If you are getting a "VST plug-in error" or "VST could not be loaded" error message, please see the below instructions for...

2011-10-24    Views: 1567   


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